Dirora

Shipping Policy Generator

Create a clear shipping policy with your processing and delivery times.

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This is a template to get you started, not legal advice. Have it reviewed by a qualified professional before publishing.

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SHIPPING POLICY

[Store Name]
Effective date: [date]

This Shipping Policy explains how [Store Name] processes, ships and delivers orders placed on [https://example.com].

1. ORDER PROCESSING TIME

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation email once your order has been dispatched.

2. SHIPPING METHODS AND DELIVERY ESTIMATES

We offer standard shipping with an estimated delivery time of 3–7 business days after dispatch.

Express shipping options may be available at checkout for faster delivery.

Delivery estimates are provided in good faith but are not guaranteed, as delivery depends on the carrier and destination.

3. DOMESTIC AND INTERNATIONAL SHIPPING

We ship both domestically and to selected international destinations. Available countries, methods and delivery estimates are shown at checkout. International deliveries may take longer due to distance and customs processing.

4. SHIPPING COSTS

Shipping costs are calculated at checkout based on your destination, order weight and chosen shipping method.

6. ORDER TRACKING

Once your order ships, we will email you tracking details where available so you can follow your parcel to delivery.

7. ADDRESS ACCURACY AND UNDELIVERABLE PARCELS

Please ensure your delivery address is complete and correct at checkout. We are not responsible for orders delayed or lost due to an incorrect address. Parcels returned to us as undeliverable will be refunded less shipping costs, or reshipped at your request and expense.

9. CUSTOMS, DUTIES AND TAXES

International orders may be subject to import duties, taxes and customs fees charged by the destination country. These charges are the responsibility of the recipient and are not included in our prices or shipping costs. Customs policies vary by country; please check with your local customs office if you are unsure.

10. DELAYS

Occasionally, delivery may be delayed by factors beyond our control, such as carrier disruptions, weather or customs. We will do our best to keep you informed, but we are not liable for delays caused by the carrier or customs.

11. LOST OR DAMAGED PARCELS

If your order arrives damaged, or does not arrive within a reasonable time, contact us at [contact@example.com] and we will investigate with the carrier and put things right.

12. CONTACT

For any shipping questions, contact us at:

[Store Name]
Email: [contact@example.com]